Privacy Policy

Effective Date: 02/05/2025

Welcome to EverrisePlay, a skill-based rummy platform operated by Everrise Fintech Private Limited (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information in accordance with applicable Indian laws and industry best practices.

By using the EverrisePlay mobile application or website (the “App” or “Service”), you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full Name, Age, Gender
Mobile Number, Email Address
Government-issued ID (e.g., PAN, Aadhaar) for KYC compliance
Bank Account or UPI details (for withdrawals)
Geolocation data to comply with state-wise restrictions

b. Device & Technical Information

Device Type, Model, Operating System
Browser Type, IP Address, MAC Address
Cookies and Mobile Device Identifiers for analytics and security purposes

c. Gameplay & Transactional Data

Game Participation and History
Wallet Balance, Deposits, and Withdrawals
Referral, Bonus, and Loyalty Program Activity

2. How We Use Your Information

We use your information to:

Verify identity and age (KYC)
Enable secure account login and user authentication
Process deposits, withdrawals, and gameplay transactions
Deliver customer support and resolve complaints or disputes
Detect fraudulent, unfair, or unauthorized behavior
Meet legal, regulatory, and tax compliance obligations
Improve performance, user experience, and service personalization

3. Sharing of Information

We do not sell your personal data.

However, we may share it under strict confidentiality with:

Government authorities or law enforcement, where legally required
Payment processors and banking partners, to facilitate transactions
KYC verification agencies, to validate identity and age
Analytics or cloud infrastructure providers, to maintain and improve platform performance

All third-party vendors are bound by data protection agreements ensuring appropriate security measures.

4. Data Retention and Security

We retain personal data only as long as required to fulfill legal, financial, or operational needs.
Your data is stored on secure servers with:
- Encryption protocols
- Access control policies
- Secure infrastructure standards

In the event of a data breach, affected users and relevant authorities will be notified as required by law.

5. Your Rights

As a user, you have the right to:

Request access to or correction of your personal data
Request deletion or restriction of processing (subject to compliance requirements)
Withdraw consent (may affect app functionality or access)

To exercise these rights, please contact us at: support@everriseplay.com

6. Use by Minors

EverrisePlay is strictly available only to users aged 18 years and above.
We do not knowingly collect personal data from minors. If such data is discovered, it will be immediately deleted.

7. State-Specific Restrictions

Users residing in the following Indian states where real-money gaming is restricted or prohibited are not permitted to register or play:

Telangana
Andhra Pradesh
Assam
Odisha
Nagaland
Sikkim
Or any other region as notified by local/state laws

8. Third-Party Links

Our App may include links to external websites or services.
We are not responsible for the privacy practices, content, or data handling of such third-party platforms. Users are advised to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. In the case of material changes, you will be notified through:

An in-app notification
Email (if registered)

Continued use of the App after such updates constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

For questions, complaints, or to exercise your rights under this policy, please contact:

Everrise Fintech Private Limited
Floor No.: 2nd Floor, Building No.: C4, Raj Ghar
Kanti Factory Road, Near Bank of Baroda
Mahatma Gandhi Nagar, P.O. B.H. Colony, P.S. Kankarbagh
Patna, Bihar – 800020
Phone: +91 9693510335
Email: support@everriseplay.com
GSTIN: 10AAICE7034K1ZS